Dental Delivery Solutions
For over 15 years, we at DDS have been delivering dental chairs, X-Rays, furniture, stools and surgery supplies and equipment to dealers, their warehouses and direct to surgeries across the UK.
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We understand the products we're delivering. We know that they are heavy, awkward, fragile and valuable!
We appreciate the inconvenience installing a new chair has on the surgery and how pressured the engineers are to complete the installation within the time frames agreed with your customer.
Our VIP Solutions gives you various options. The Basic Service sees us get your delivery direct to your required delivery address next working day* whilst with VIP Plus delivery is made before 10.30am* - meaning the engineer spends more time installing the item rather than sitting around waiting for it to be delivered. Need it even earlier or within a specific time window? We can do that too! The VIP Premium solution sees us make the delivery where you want it when you want it.*
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Need an old unit sent back to your warehouse or storage facility? A Return*? Sure! No problem! we can help with that too.
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How about a Sameday* solution to help rectify errors or replace faulty or incorrect items - Sure - that's not a issue!
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Whatever your requirement is, we're confident we have a Dental Delivery Solution to suit you.
* terms and conditions apply. Service offerings dependant upon geographical collection and delivery addresses. All deliveries subject to staff / employees of customer being on site to accept the delivery and assist with off loading as necessary.
Our Services
1
Basic Service
Our Basic Service sees us delivering chairs, units, upholsteries, X-rays, cabinets, accessories etc etc direct to your warehouse, showroom or surgery installation site.
We will collect from you or your supplier on your behalf on Day 1 for delivery Day 2.
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2
VIP Plus
VIP Plus gives you the same first class service levels of our basic service with the added benefit of having your item delivered on Day 2 before 10.30am. This means, you know that by mid morning that your engineers have the equipment they need or your warehouse team have the items on site.
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3
VIP Premium
Is a 10.30am delivery to late for you or do you have specific time slots you need to meet? If so then our VIP Premium service is for you. Let us know where it has to be and by what time and we'll work with you to ensure your requirements are met.
4
Returns
Returns are requested for a number of reasons. Perhaps an item is faulty and needs swapping out, a wrongly sent item sending back to the supplier, or a well used item is no longer fit for purpose and needs scrapping - what ever your reason we can help.
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Sameday
When DDS started back in 1995 it's main offering was that of a Sameday solution so it's second nature to us. A spare part in one location and your engineer in another? We can help. An item missed off an order that's needed today. We can help with that too. Correction of a damaged or wrongly sent item. Absolutly!
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All service offerings dependant upon geographical collection and delivery addresses. All deliveries subject to staff/employees of customer being on site to accept the delivery and assist with off loading of goods as necessary.
Call us now for more information - 0800 731 6778
Our Fleet
Our range of vehicles can carry weights upto 1.2 tonnes, lengths upto 4 meters long and pallets upto 6ft high.
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So we are aware of any incidents or delays that occur on route all vehicles are fitted with the latest tracking software.
Should we hit a major delay or incident that is going to affect your promised delivery window, we will call you and make you aware.
Our endeavour to offer the highest level of customer satisfaction and service was proven in 2017 when DDS were assessed and met the requirements of the Freight Operators Recognition Scheme (FORS).
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This government lead program is audited and renewed annual - awarded to companies that can demonstrate that they operate and promote the most stringent and safest policies, processes and procedures.
From continual driver training programs through vehicle maintenance to sound back office support and processes, having FORS awarded shows that DDS continue to operate daily to the very highest level.
Testimonials
Don't just take our word for it. Here are some of the comments regarding our Dental Delivery Solution received from our customers.
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“We are VERY happy with the service that DDS provides. Even when the situation is awkward or demanding they always help us find a solution.
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Helping us with multiple deliveries to our engineers at Guy's hospital is a prime example. Without the help of DDS the whole operation would have taken longer, cost more and been more stressful"
Richard Harris
SPS Dental
“DDS , are, in a word "outstanding" - offering a professional yet personal service, always going above and beyond for their customers and always delivering on time. An amazing company!"
Kim
DESS Ltd
“DDS's VIP delivery service is brilliant for my business. Having the unit delivered first thing means the engineers can start the instalation at a time that means they can complete it same day!
Less inconvience for us and the surgery.
I would highly recommend DDS"
DG - Coventry